Senior Change and Internal Communication Manager (f/m/x)

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

Your Talent, our Vision – together we see beyond. Your start at ZEISS Vision Care. As a leading manufacturer of ophthalmic lenses, we help people around the world achieve a clearer vision – sustainable and with focus on the future. 

Our products are as diverse as the career paths we offer, from tailored lenses to award-winning measurement systems. Become part of our team and shape a future in which clear vision and professional success go hand in hand.

Your role

ZEISS Consumer Markets is seeking a strategic, innovative, and creative leader in change management and internal communication to drive cultural transformation and elevate employee engagement. In this pivotal role, you will lead impactful communication strategies and lead critical change initiatives and organizational transformation while also supporting our broader change and communication agenda.

As a senior expert you'll design and deliver people-centered change and communication strategies that translate strategic goals into clear, actionable plans. Through compelling narratives and engaging experiences, you will help employees understand, embrace, and sustain change.

Success in this role requires exceptional execution skills and out-of-the-box thinking, combined with thoughtful stakeholder management and strong collaboration with senior leaders, project teams, and HR partners. You'll ensure transformation is human-centered, clearly communicated, and deeply embedded in day-to-day work. Your expertise in change management, stakeholder engagement, and organizational communication will enable you to effectively reach diverse, international, and multi-level audiences.

Your key responsibilities:

• Develop a detailed communication strategy for our transformation projects connected to our 2035 strategy, ensuring comprehensive stakeholder involvement and adoption plans.
• Engage with key stakeholders across various functions and hierarchy levels to identify and coordinate necessary communication and change initiatives.
• Craft, implement and measure tailored communication plans, campaigns, and materials for diverse audiences using multiple formats and channels.
• Formulate internal communication strategies that connect with employees across different generations, fostering inclusive and meaningful engagement, promoting collaboration and continuous learning - leveraging digital platforms, social media, and emerging technologies.
• Monitor and assess the effectiveness of change management and communication activities, gather feedback, and adjust strategies as necessary, while providing regular updates on progress and challenges.

• Senior professional with broad and deep experience in organizational communications, change management, cultural transformation, or employee engagement within large-scale international organizations.

• Clear proven expertise in multi-level global senior stakeholder management, having worked with global senior executives guiding, coaching, and advising them on cascading top-down and bottom-up communication processes related to organizational and cultural change. Collaboration expertise with Works Councils advantageous.

• Strong communication, presentation, and storytelling skills – both written and verbal, with attention to detail, and audience engagement.

• Demonstrated process ownership and successful management of global programs or projects.

• Proficiency and creativity in PowerPoint, having worked with various communication channels and formats (campaigns, videos, townhalls, etc).

• Effective relationship-building skills navigating cultural differences.

• Familiarity and exposure to German work culture.

• Proficient in English and German with strong writing and speaking abilities.

This role requires onsite presence at our global HQ in Aalen multiple days per week, as well as openness to occasional travel.